This section is awaiting an update from HMRC. By lionofludesch 24th Jan 2021 16:04 ncts.helpdesk@hmrc.gsi.gov.uk new computerised transit system(NCTS) helpdesk. 21 Victoria Avenue A practice licence through ICB covers you for the relevant Anti-Money Laundering Supervision required by law for all practising bookkeepers and accountants. Central Agent Maintainer Team We have asked HMRC to consider providing revised guidance. For more information on how we use and manage cookies please read our privacy policy, Liquidation options for solvent and insolvent companies, CVL is a voluntary liquidation process for insolvent companies, MVL is a common, tax-efficient company closure route for solvent companies, Advice on strike-off which sees a company dissolved at Companies House, Directors may be entitled to redundancy following insolvent liquidation, Formal business recovery procedure where an administrator is appointed, An insolvency procedure which facilitates the sale of an insolvent company, A restructuring process which allows business debts to be paid back over time, If your business has tax arrears, a TTP instalment plan may be a viable solution, Comparing the company finance market for you to find cost-effective funding, Our director advice hub is packed with essential reading for UK companies, Our industry-leading director advice guides are freely available to download, Specialised advice for directors and stakeholders across a range of UK sectors, Find out more about Real Business Rescue's exceptional work and pedigree, Contact us today for a free consultation with a Real Business Rescue expert, Background on our company, our people, and the stellar work we deliver, Our extensive office network allows us to help company directors across the UK, For specialist insolvency commentary or any other media & PR requests, Here at Real Business Rescue we take your privacy seriously and will only use your personal information to contact you with regards to your enquiry. This will need to be done separately for each online service. PAYE Employer reference (if applicable). Depending on the type of change you wish to make to your account, you will need to contact HMRC in the appropriate way. If you are ringing about company tax arrears or personal tax problems, Real Business Rescue can also offer free confidential advice. Detailed guidance, regulations and rules Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. The online authorisation process cannot be used for tax credits. HMRC can be traditionally difficult to contact; particularly when trying to get through to a specific department. Central Agent Authorisation Team This guide provides a list of regularly used HMRC contact information. Forms need to be sent to the following address unless HMRC have said otherwise. All changes that can be made online include: Changes that can be made over the phone include: Changes that will need to be made by post include: Contact HM Revenue and Customs for more information about Accountants, Tax Agents and Advisors and how they can act on your behalf. See our thou https://t.co/N8NBUBjPRm, ICAEW Tax Faculty Where are HMRC offices located in the UK. Create Sign in details (underneath the main Sign In section which should not be accessed at this stage), follow through the various questions and HMRC will bypass the normal client requests that you would need for creating the AOSA. . If taxes are not your strong point or you do not have enough time to handle it all, you can hire an Accountant, Tax Agent or Advisor to deal with HMRC on your behalf. National Insurance Contributions and Employers Office Give your character some seeds (chat command 'do 7'). All UK sectors are experiencing specific challenges at present, particularly in light of the Covid-19 pandemic. Callers outside the UK should call + 44 191 203 7010. If you act as a tax agent or adviser, you must have formal authorisation to deal with HMRC on your clients behalf. HMRC will tell you within 28 days of receiving your application if it has been successful or not. To enable post to be dealt with as speedily as possible the following is recommended: HMRC has created a list of standard headings that agents can use when writing about their clients self assessment and PAYE. BX9 1AX, Employers and Construction Industry Scheme HMRC will not register you if you do not give the correct information, or they are not satisfied with the information provided. HM Revenue and Customs - Digital Service Complaints You have accepted additional cookies. But it isnt so, but it is totally different. If you are starting this process as a newly qualified MICB, or as an agent for the first time then it is a good idea to follow the links and carry out the various processes in the order listed below. This is different from being an intermediary or an appointee. Self-assessment and PAYE for individuals - 0300 200 3311. Agent Dedicated Lines (above) give a priority service to agents, Online services helpdesk (non-VAT) - 0300 200 3600 anti-money laundering supervision registration number, Guidance: Corresponding with HMRC by email: CC/FS72, Form: Give Joint Contractual Liability (JCL) for a Customs Comprehensive Guarantee for potential debts, Guidance: Self Assessment for MPs and ministers (SA102MPM1), Guidance: Transfer a pension scheme members savings, the address that your activities are carried out from (this cannot be a PO box address), your supervisor for the purposes of Money Laundering Regulations 2017, other documentary evidence confirming supervision of your accountancy services if you are supervised elsewhere for anti-money laundering purposes, for example by a professional body check with your supervisor if you are uncertain what evidence to provide (HMRC will not register you as an agent until you provide this evidence), your Self Assessment Unique Taxpayer Reference (, your company registration number (if applicable), your VAT registration number (if applicable), your employer PAYE reference (if applicable), details of which taxes you plan to deal with (for example, Self Assessment). If you know your business is going to be unable to make a payment to HMRC, you should contact them as soon as possible to explain the situation. Wed also like to use analytics cookies so we can understand how you use the service and make improvements. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 HMRC Tax Credits Department Number: 0345 300 3943 Campaigns and Disclosures Theres a different way to apply for an agent services account if youre not based in the UK. Agents tax credit helpline . Thanks (0) Share this content. Make sure you check the guidance on the form first, in case you need to post it to a different address. Without this formal authorisation, HMRC is legally unable to speak about yourself or your account with any other person. ICAEW.com works better with JavaScript enabled. HMRC does intend to roll out additional services to agents but this is likely to be through commercial software. The first person to be set up on an account will automatically be set up as an 'administrator'. Choose from the list that appears and follow the links. Agents can get access . National Insurance Contributions and Employer Office Note: this link may well take you to an error page in which case follow the log in link they give you for the Government Gateway and continue from there! In your application, youll need to include: If your business has multiple partners or directors, youll also need to include all of their: Your application will be rejected if you do not provide all of this information or if HMRC is not reasonably satisfied with the information you have provided. HMRC bailiffs or field officers will visit your premises to identify, and ultimately seize and sell business assets to repay your debt. Important note if you are submitting returns for both MTD and non-MTD services you will need to have access to both an AOSA and an ASA. We are an independent firm of Accountants. The technical storage or access that is used exclusively for statistical purposes. HMRC have published a guide to acting as an agent for tax credit purposes on the GOV.UK website. This site uses cookies to monitor site performance and provide a more responsive and personalised experience. This line is for agents only. If you would like to hire an Accountant or Advisor to act on your behalf then first you must complete a64-8 formand send it via post to HMRC. There was a problem uploading your file(s). They're one of the teams that HMRC really do try to disallow access to. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, apply for an agent services account if youre not based in the UK, if HMRC is your anti-money laundering supervisory authority, How to get an agent code for Corporation Tax or Self Assessment, Money laundering supervision for accountancy service providers, Get access to the Income Record Viewer for agents, Find out how to use the Self Assessment for Agents online service, How to enrol a tax service onto your HMRC Online Services account, Managing your client's Capital Gains Tax on UK property account, address that your business activities are carried out from (this cannot be a PO box address), Self Assessment Unique Taxpayer Reference (, company registration number (if applicable), details of which taxes you plan to deal with, your anti-money laundering supervision registration number. ecs.helpdesk@hmrc.gsi.gov.uk export control (ECS) helpdesk. Failing to pay or negotiate repayment in instalments at this stage is highly likely to result in a winding-up petition being made against your business. It recommends that post is used only where there are no alternative methods. We will tell you if youre registered within 28 days. Here you will find an abundance of information and guidance to complete the form. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. Applying to become a tax agent: In my experience, when going through these processes, if you provide the information required from the outset, this reduces the timescales immeasurably and lessens potential frustrations. Note all VAT submissions are now accessed via the Agenet Services Account. These services are not linked, you need to apply for an agent code for each tax service. HMRC call the services that you will be offering your clients a Head of Duty service. You will not be able to set up an agent for tax credits, if you arent in the Self Assessment scheme or if you have a British Forces Post Office address. GARRY GREEN . HMRC has developed a process for unsolicited calls from Debt Management and Banking (DMB) and VAT departments when an agent requires proof that the call is genuinely from HMRC. where there is an enquiry or a dispute on a technical matter. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Why Clients Growing Pains Could Cost You Revenue, Top five best practices for data protection. HMRC has consolidated its postal hubs in recent years and it increasingly scans mail. Require Immediate Support? This line is open from 8.00 am to 6.00 pm Monday to Friday. Notification of a change of address for a tax agent can sometimes be made online but you may need to write to the Central Agent Authorisation Team to tell HMRC about changes to your: If you stop trading as an agent HMRC will cancel any agent codes or reference numbers you have. Agent Compliance Team HM Revenue & Customs BX9 1ZE VAT on scaffolding - transitional period Having confirmed its position in November on the VAT liability of scaffolding, HMRC has now announced that there will be a transitional period for businesses to implement the new policy. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Callers will offer reference to earlier correspondence or phone calls as proof of identity. You will then receive your agent ID in the format. To obtain an agent code for PAYE and CIS you can apply online. In order to access this account again you can search for 'Login' from gov.uk's home page and enter your 12-digit reference number and the password you set up. A verifiable telephone number from which HMRC is phoning. To find out more about using an agent, how to authorise an agent or to speak to someone about your needs, contact HMRC using the telephone number above. Qualifying for child benefit and guardians allowance, Tax-Free Childcare and other childcare support, guide to acting as an agent for tax credit purposes. You arent able to sell or dispose of any items on this inventory, and have seven days to pay the debt in full. We provide free confidential advice with absolutely no obligation. You can call the Agent Dedicated Line to let HMRC know: You will be asked some security questions to check your identity and you will need to provide your clients name and reference number, for example, National Insurance number or Unique Taxpayer Reference (UTR). Contact us for your free consultation. HM Revenue and Customs Finding the correct HMRC department to contact depending on the issue you have having is crucial in getting the right help and advice in a timely manner. Once this has been completed, you can authorise your agent using the 64-8 form. HM Revenue and Customs Last time I wrote to the Central Agent Maintainer Team however my research 5 years on has give me two addresses: 1. BX9 1BX, National Insurance Contributions If you have read the guidance and still feel that you would like to speak to someone directly, contact HMRC using the number above. Contact details for the International Caseworker Team, who can answer queries on National Insurance status and entitlements, pension status or forecasts and health care issues, if you are under State Pension age and live or work abroad. To provide the best experiences, we use technologies like cookies to store and/or access device information. Once you receive and enter this code you will be asked to provide your full name after which you will set up a password. We have more than 30 years experience advising company directors, sole traders and individuals on a range of HMRC concerns such as VAT, corporation tax, PAYE, Time to Pay, payments on account and more. If this form: . To obtain an agent code for Self-assessment or Corporation Tax you will need to either have an Agent Online Services Account set up (in which case you can apply online), or, if not, you will need to apply in writing, with relevant business and practice licence details, to, HM Revenue and Customs - Central Agent Authorisation Team Benton Park View Longbenton Newcastle NE98 1ZZ United Kingdom. Contact HMRC directly on the telephone number above and get your questions answered. Shipley Note: you will only keep this for future reference - you do not need this Agent ID to log in. HM Revenue and Customs. HMRCs Once and Done initiative means that it is making changes to reduce the need for taxpayers and agents to write and transactions are also being moved online. Licensed insolvency practitioners supporting directors across the UK with company closure and business rescue. We have recently merged with another practice and changed our company name, We have set up a new agent government gateway for Self Assessment/Corporation Tax etc. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom. You should really use the business email address for your practice. Real Business Rescue has extensive experience of dealing with HMRC, and may be able to help you negotiate for more time to pay. The process for accessing HMRC services as an agent is undergoing some considerable change. Once you have added clients to your ASA, note that at present you will not be able to see a list of clients that are registered under this account (as you can in the AOSA) but as the number of services are added to the system then HMRC are hoping to bring in this availability. Traditional paper forms that are printed, completed and posted to HMRC for processing. Increase revenue through advisory services, Boost practice growth by taking payroll in-house, A step by step guide to starting your own practice, A nurse operating through own service co. Lines are open from 8am to 8pm Monday to Friday and 8am to 4pm on Saturday. We understand HMRC systems and procedures, and can provide valuable insight when youre facing enforcement action. Using these standard headings should speed up post processing and ensure that the item is directed to the correct area within HMRC. Save my name, email, and website in this browser for the next time I comment. MLRCIT@hmtc.gsi.gov.uk for money laundering related queries for registered businesses. You can change your cookie settings at any time. Agents give their full name, address, telephone number and client name and reference number and also indicate whether authorisation from the client through a 64-8 or online is in place. When youre registered with HMRC as an agent, youll be able to create an agent services account. This can make the difference between winning (Abdul Noor v HMRC [2011] UKFTT 349 (TC)) and losing (R (Corkteck Ltd) v HMRC [2009] EWHC 785) a case. Departments. 7 Answers. HM Revenue and Customs. Post your agent code application to the Agent Maintainer Team at: National Insurance Contributions and Employer Office Note: As it stands at present it is not possible to amend your own address if you are a non-VAT registered agent offering services for VAT. 15 days ago, A report on the impact and effectiveness of @HMRCgovuk'sinformation power highlights two potential uses not origin https://t.co/yBZh4YvUne, The Institute of Chartered Accountants in England and Wales, incorporated by Royal Charter RC000246 with registered office at Chartered Accountants Hall, Moorgate Place, London EC2R 6EA. Does anyone have an e-mail address or telephone number for HMRC's Central Agent Maintainer Team? The notice of enforcement will let you know HMRCs intention to seize goods from your business premises if you do not pay the debt. Couriers delivering post to an HMRC PO box or BX postcode should deliver to: HM Revenue and Customs Occasionally, bulky items are forwarded as originals (using internal mail) to the HMRC office which is to deal with them. Callers will also offer a call back should the agent remain concerned. Payment Problems (Time to Pay) 0300 200 3835. Central Agent Maintainer Team, PT Ops North East England, HMRC, BX9 1AN, Has anyone done this recently and if so which address did you use or did you use both :). To help us improve GOV.UK, wed like to know more about your visit today. If youre unable to pay, or refuse, the assets in the Controlled Goods Agreement will be seized and sold at auction to repay the debt. 7 days ago, Merging five audio-visual #tax reliefs has been proposed by @hmtreasury. If the debt remains unpaid after 21 days from receipt of the statutory demand, HMRC can petition the court to have your business wound up. ics.helpdesk@hmrc.gsi.gov.uk import control system (ICS) helpdesk. Initially, youll receive a warning letter detailing how much you owe. We will not register you if you do not give the correct information or were not satisfied with the information you provide. In other cases the following addresses should be used: Central Agent Authorisation Team (see guide to paper authorisation) It's a mail handling facility operated by HMRC in Bexley, Kent. For VAT services, if you are VAT registered you will need to use your VAT number to set up agent authorisation for offering VAT services. As a tax agent you will need to have one or both of two online accounts with HMRC - an Agent Online Services Account (AOSA) and/or an Agent Services Account (ASA). The list under 'What you'll need' has been updated to include a VAT registration number (if applicable) and a Can tax return be signed electronically? Before HMRC recognises you as an agent you will need to add one Head of Service (e.g. You do not need to include a street name or PO box when writing to this address. This call connection service is charged at 3.60 per minute with a minimum charge of 3.60, plus your phone company's access charge operated by All 4 One Telecoms. To set up an agent for any other kind of tax payment then the process is slightly different so it is important to contact HMRC for more information if you are looking to authorise an agent for any other type of tax. PAYE and Self-Assessment Complaints HM Revenue and Customs BX9 1AB, VAT VAT Written Enquiries Team HM Revenue and Customs Alexander House 21 Victoria Avenue Southend-On-Sea SS99 1BD, Corporation Tax Services HM Revenue and Customs BX9 1AX, National Insurance Contributions National Insurance Contributions and Employers Office HM Revenue and Customs BX9 1AN, NIC and Employer Complaints HM Revenue and Customs BX9 1A, PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax HM Revenue and Customs BX9 1AS. From April 2024, MTD for self-assessment will commence with quarterly uploads and access to this will also be via the ASA account. The facilities that are available to agents are: phishing@hmrc.gsi.gov.uk to report fraudulent emails and text messages (see guides). United Kingdom. United Kingdom. BX9 1AS, PAYE and Self Assessment Complaints Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. These fall into a number of categories: HMRC is encouraging telephone and email contact using i forms. The password will be for that call only. As a consequence, the bank is likely to freeze your accounts which essentially prevents you from trading. Problems with PAYE Direct Debit and Interest. The questions that HMRC staff are authorised to answer include: Where an agent requests a call back for a self assessment or PAYE issue that cannot be dealt with during their initial call to HMRC, HMRC will take a password from the agent to be quoted by the HMRC officer who makes the call back. Find out more about the benefits of joining the Tax Faculty. With our list of HMRC phone numbers and offices below, hopefully we can guide you in the right direction. They have the right to do this under the Taking Control of Goods Regulations, 2013. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Unless you have a good reason to miss a tax or NI payment, or make it late serious illness or a family bereavement, for example - HMRC are likely to charge a penalty for missed and late payments. mailbox.sdrt@hmrc.gsi.gov.uk for stamp duty reserve tax queries. From November 2022 the 'old' system has closed and trying to upload VAT returns via this method will now return an error. To get a code for either Corporation Tax or Self Assessment, you need to apply for one in writing. Coronavirus - 0800 024 1222. Debt management - 0300 200 3887. beta Other individuals may be added on as additional users (see the section Add a user). They will need to enrol for each service that they are going to be using. National Insurance Helpline for non-UK residents 0300 200 3500. Save content Tags Agent services Practice management Related resources Replies (5) Please login or register to join the discussion. This is the service that is accessed and used by agents that are submitting VAT Returns. Once your agent account/accounts is/are set up you will need to start adding the services to the relevant account. Alternatively, if you have managed to use HMRC's online service, you may authorise an agent once logged in there. There are HMRC offices located across the UK and you can find the department you need in our directory below. BX9 1AN, NIC and Employer Complaints This demonstrates youre not deliberately avoiding your liabilities, and may help to avoid serious enforcement action further down the line. This process will be seamless as long as you have already created your ASA and copied over your VAT clients to that account (Dont forget that you can copy over your client relationships to your ASA and still act for your clients for VAT in your AOS). In order to offer services covering PAYE, CIS, Self-Assessment or Corporation Tax you will need to obtain a separate Agent Code for each service. There's a different way to apply for an agent services account if you're not based in the UK. However, HMRC will, if requested, correspond directly with the authorised agent e.g. In April 2021 a process commenced to ensure all VAT returns were migrated over from HMRCs mainframe system to its Enterprise Tax Management Platform (ETMP). BX9 1AN Benton Park View BX9 1AA, Online services complaints NE98 1ZZ. Call for a free same-day consultation and speak to one of our licensed insolvency practitioners - we work from a network of 100+ UK offices. Departments. They then need to log into their ASA to submit for their client via a link on the View and Change screen. This is a new service your More information has been added to the section about what you'll need to register with HMRC to use an agent services account. emcs.helpdesk@hmrc.gsi.gov.uk excise movement and control system helpdesk. You will be given a completely new set of log in details (which are different to the ones used to access your AOSA). You have rejected additional cookies. Newcastle Other phone numbers can be found on gov.uk. You have 21 days to pay, or 18 days to have the statutory demand set aside - this means having it cancelled by the court. To appoint an agent to deal with your tax, ask them to use HMRC 's online authorisation service or complete form 64-8 and send it to HMRC . Updates to the agent name, address and email address can now be done by writing to us at:- HMRC National Insurance Contributions and Employer Office BX9 1AN United Kingdom The agent name is the name a client sees when you ask them to authorise you online. More details are available at Agent Account Manager service. What is the best way to do this please? All rights reserved. HMRC has withdrawn its previous guidance on which matters can be dealt with over the phone and which need to be in writing. Do not send the form to the Tax Credit Office: Central Agent Maintainer Team Youll have to provide the following information: If your business has multiple partners or directors, youll need to provide us with all of their: Youll also need details of your anti-money laundering supervision registration details including: Your application will be rejected if you do not provide the right documentation. If you do not already have an AOSA (or are only offering MTD services) then, to start the process, the easiest way to register is to apply in writing and supply details of your business and membership of ICB. By using this form you agree with the storage and handling of your data by this website. If you are a professional (such as a solicitor, accountant or tax adviser) acting on behalf of a tax credits claimant, you may need to obtain authorisation to deal with HMRC as an agent. BX9 1AN. I am about to go through the hell that is trying to change my practice address at HMRC. BX9 1BX is an artificial post code and it's not on the Royal Mail database. We speak to company directors just like you every single day, and we are here to give you the help and advice you need.Call our team today on 0800 644 6080.
agent maintainer team bx9 1an